Perfect for beginners looking to start a career in administration
Start your journey into the world of administration with our Administration Assistant Level 2 Apprenticeship. This entry-level programme is ideal for individuals starting out in an administrative role, or those looking to build their skills and gain a recognised qualification while working across any industry.
You will develop the essential knowledge, skills, and behaviours needed to thrive in a busy administrative environment, supporting colleagues and helping to ensure smooth day-to-day operations.
✅ The Details
Qualification: Administration Assistant Level 2 Apprenticeship
Duration: 12 months plus 4 months End Point Assessment (EPA)
Delivery: Bespoke classroom and/or online workshops with a monthly workplace visit
Workplace support: Your designated Assessor will support your development and help track your progress throughout the programme
Assessment: End Point Assessment (EPA) to review your skills, knowledge and behaviours
Functional Skills: English and maths Level 2 or relevant GCSE qualifications
Registration includes: E-learning, portfolio, and tailored learning to suit your business environment
✅ Who is it for?
• Individuals new to administration
• Employees looking to gain a recognised qualification while working in a support role
• Those wanting to develop practical office skills for a variety of industries
• Employers looking to upskill junior administrative staff
✅ What you’ll learn
This programme provides a strong foundation in administration, combining classroom learning with practical workplace experience. Key topics include:
• Personal Development Plan, Feedback and Self Reflection
• Health and Safety
• You and Your Organisation
• Ethics, Laws and Policies
• Technology, Software Packages and Cloud Services
• Communication
• Equality, Diversity and Inclusion
• Environment, Sustainability and Digital Footprint
• Storing, Using and Retrieving Records
• Management Skills
• Importance of Quality
You will apply these skills directly in your workplace, building confidence and competence in administration.
✅ Entry Requirements
• No formal qualifications are required to start this Apprenticeship
• GCSE or Functional Skills Level 2 in maths and English must be achieved before EPA
• Focus Training offers free personalised Functional Skills support alongside the Apprenticeship if needed
✅ Common Job Roles Include:
• Administration Assistant
• Office Assistant
• Clerical Assistant
• Receptionist
• Data Entry Clerk
• Business Support Assistant
• Customer Service Administrator
• Junior Office Administrator
• Mailroom Assistant
• Records Assistant
✅ Progression Opportunities
Once you complete your Level 2 Apprenticeship, you can continue your development with:
• Senior Administrator
• Personal Assistant (PA)
• Office Manager
• Business Administrator Level 3 Apprenticeship
• Executive Assistant
• Team Leader or Supervisor
• Project Support Officer
This programme provides a clear pathway for career growth in administration and office support.
✅ Costs
- This is a government-funded initiative: apprentices are not required to pay for their training. Employers with a wage bill of under £3 million may need to make a 5% contribution towards training costs.
- The cost of this Apprenticeship is set at £4,000, with an employer contribution rate of £200 + VAT.
- Employers recruiting an Apprentice aged 16–21 years old, will be exempt from paying the employer contribution.
- If the Apprentice is aged 16–18 years old, employers will receive a £1,000 government incentive to be used towards training and salary costs.
Visit this page to find out more about employer costs and responsibilities
✅ Ready to Apply?
Click here to visit the contact page and get in touch with a Focus Training centre near you.